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Client IT Technician

Employer
Global Academy Jobs
Location
United Kingdom
Closing date
Oct 31, 2016

Job Details

This role is based within Client IT support. You will be required to work as part of a team to provide customer-focussed day-to-day support of user desktop environments.

You will be expected to deal with a wide range of queries that may present themselves within the Client IT environment in order to resolve directly or facilitate resolution as well as maintain “Operational Service” (Business As Usual) through provision of a Client IT environment that works with a maximum ease-of-use and minimum of disruption to the user.

With some experience of providing first or second line support in a busy and complex IT environment, you will have experience of using and knowledge of Windows and/or Mac and Linux client operating systems. You will be able to demonstrate a strong customer focus and excellent communication skills. In addition, you will have experience of undertaking trouble shooting and first and second line fixes of desktop, laptop, tablet and mobile devices.

This role will be part of a team which will provide a service to a wide range of users within the University and this role will therefore require candidates to work in a range of Faculties and Services to meet the needs of the IT Service.

Company

Global Academy Jobs works with over 250 universities worldwide to promote academic mobility and international research collaboration. Global problems need international solutions. Our jobs board and emails reach the academics and researchers who can help.

"The globalisation of higher education continues apace, driving in turn the ongoing development of the global knowledge economy, striving for solutions to the world’s problems and educating a next generation of leaders and contributors."

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