Essential Responsibilities:
- Technical: Maintains all models specific to a modality in the assigned area..- Electronic/Mechanical: Total system level trouble-shooting on complex multi-symptom problems.- Customer satisfaction: Daily interface with doctors and technicians on equipment status issues. Acts to ensure satisfaction toprimary customers.- LCT: Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate toaccount team.- Business growth: Assists in the growth and direction of business in his/her geographic area.- Productivity: Responsible for Warranty and PMS contract cost control.- Administration: Responsibly completes all administration tasks on time. Ensures timely completion of FMIs and PMSinspections documentation for assigned accounts.- Installation: Plays a leading role in complex and multifuntional rooms. Shares best practices. Maintain effective quality systemsand programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement.
Qualifications/Requirements:
- Qualified to Degree level or equivalent.- Technical analytical skills.- 2-4 years Field Services experience- Comprehensive knowledge of a specific modality or multi-modalities.- Sought by others for guidance and advice.- Profiency in English.- Ability to work independently with minimum direction.- High work standards and quality.- Initiative and motivation.- Plans and organizes work effectively.- Excellent communications, listening and interpersonal skills.- Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
Additional Eligibility Qualifications:
Desired Characteristics:
