Lab Computing Engineer

PerkinElmer is a global technology leader driving growth and initiative in the Environmental and Human Health Science markets. The company is a leading force in the development, production, marketing, servicing, and support of laboratory instrumentation and ancillary services throughout the world.

Job title: Lab Computing Service Engineer
Location: Tarrytown NY
Duration: Long term
 
Job Description:
This position will provide Lab Computing services to customers in Tarrytown, NY.
 
Responsibilities:
•Implements, monitors and provides technical support of customer laboratory environments, typically integrated with instrumentation
• Implements customer specified bench top computing design and processes
• Administers and assures connectivity of customer’s Operating System based platforms
• Manages Lab computing aspects of On-boarding, retirement and relocation of equipment
• Implements Windows based security, including but not limited to:  the lab environment and customers’ needs
• Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
• Ensures adherence to client’s corporate policies through periodic reporting and compliance programs
•Acts as the technical support contact for field service engineers and external vendors, but not limited to, on-boarding, retiring, troubleshooting client instrument and information technology issues
• Provides technical Subject Matter Expertise for new system validations and change management efforts
• Supports management in the development and implementation of  training initiatives  for Services personnel
• Document procedures, policies, troubleshooting and best practices
• Create and maintain a physical inventory of lab equipment, PC’s, software and any other information pertinent to the environment
• Submit weekly Engineer reports to the team lead by COB on the last business day of the week
•Responds to software/hardware related inquiries
• Escalates IT issues that are not resolved via regularly identified support channels.
• Shares technical and process updates among client and internal PerkinElmer teams as needed.
 
Education and Experience Required:
'•Bachelors in Science in Computer Science, Life Science or equivalent industry experience
•4+ years of relevant technical experience, desk side support
•Experience with scientific instrumentation a plus
•Problem solving, proven customer relationship and communication skills, and team behaviors
 
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Benefits at PerkinElmer

Competitive base salary and incentive compensation plan / Job training and professional development / Comprehensive benefits package / Paid time off and holidays / Tuition reimbursement plan / 401(k) with match