Welfare Tutor (in Law or Philosophy, Theology and Religion)

Job Purpose

We seek to appoint a Welfare Tutor to provide professional and proactive welfare support to students within the Birmingham Law School and School of Philosophy, Theology and Religion. The role will involve:

• Providing pastoral and study-related advice to students in the School following referral by a member of academic staff or by student self-referral;
• Making referrals as appropriate to specialist services in the University;
• Acting as the Reasonable Adjustment Co-ordinator for the School;
• Acting as the Extenuating Circumstances Officer for the School as appropriate;
• Contributing to and support the induction of new and returning students;
• Developing and implementing efficient and appropriate systems for recording and managing student case work, reasonable adjustments, extenuating circumstances and ensuring effective integration of relevant policies and procedures within the School.
• The post will form part of a wider team of professional services and academic staff providing comprehensive support to students within the School. The post holder will be line-managed by the School Operations Manager and form part of the College virtual team of Welfare Tutors.

Person Specification

• A good first degree, preferably in a humanities or Law discipline.
• Understanding of undergraduate and postgraduate education and the student lifecycle within the arts and law area.
• Demonstrable experience of working with and providing support to students who have welfare and/or study difficulties in a University environment.
• Considerable experience of working in close partnership with academic and professional services staff to deliver a student facing service.
• Excellent written and oral communication skills.
• Experience of working with confidential data and information.
• Experience of managing sensitive situations with discretion and acting with integrity.
• Experience of using Microsoft Office applications and other IT software.
• Experience of working accurately and paying close attention to details.
• Ability to manage own workload autonomously whilst also working as an effective member of a team.
• Flexibility to manage working hours according to business need.
• A working knowledge of data protection policy.