Customer Service Manager-Medical-Zug, Switzerland

KA/152136/2 - Customer Service Manager - Lead A Team in Medical Devices - Zug, Switzerland

A Swiss based medical device company located close to Zug, Switzerland are searching for a Customer Service Manager to manage a team of 9 professionals whilst also playing a key role in daily activities for customers based across Switzerland.

As a Customer Service Manager, you will be responsible for managing a small team of 9 customer service professionals all based from an office location close to Zug. Your key tasks will include providing the highest quality service to customers within the medical device and healthcare industry whilst also motivating and developing your team to maximise performance and therefore customer satisfaction. This is a diverse role offering you the chance to also develop your skills within order management, strategy and market analysis.

This is an excellent opportunity for an experienced Customer Service Manager who is still looking to play a key part in daily tasks whilst also having a significant contribution to this developing medical device company as they expand their presence on an international level. This company offer a structured career path for their employees and boast multiple divisions, allowing for you to move both horizontally and vertically within the company.

Key Requirements for this Customer Service Manager position include:

• At least 3 years of experience within customer service
• Previous experience in managing customer service teams
• Fluency in French with German and Italian also beneficial
• Candidates must be based close to Zug, Switzerland or have the ability to relocate to the region

For more information, please send a recent copy of your CV in English and on a MS word document to k.adley@nonstop-devices.ch or call Kate Adley on 0041 (0) 435 080 816. Successful candidate will be contacted over the next few days with interview slots scheduled for the next few weeks.