Manager, Office of Student Support

The Faculty of Health Sciences seeks to invite applications for the above-mentioned position from suitably qualified and experienced candidates.  

Purpose:

The main purpose of this position/job is: To manage the Office of Student Support and to drive various initiatives and projects.

Duties:

• Supervise and manage all functions of the office employees and provide support or advice whenever required.
• Provide the Assistant Dean: Teaching and Learning with regular updates on all matters pertaining to students and other functions of the office.
• Ensure that all functions of the office of Student Support are carried out in an efficient, timeous and accurate manner.
• Ensure the maintenance and confidentiality of all student records and ensure that adequate records of all meetings are kept.
• Liaise with all Faculty Admissions Officers and Course coordinators regarding student intakes and performance respectively.
• Liaise with the Faculty Finance Department and maintain accurate records of all office expenditure.
• Co-ordinate the RSA Cuban Trained Medical Student Programme and manage the orientation
• Meet with parents regarding concerns, complaints and provide them with information.
• Provide students with immediate assistance or referrals to sources of adequate assistance.
• Service Committees.
• Carry out statistical analysis on the academic progress of newly admitted and current students.
•  Carry out statistical analysis to allow for early identification of concerns and design appropriate interventions.

 

Qualifications and Experience:

A Honours’ Degree, (Master’s Degree preferably,) 5 years’ experience, in a student services or similar environment at a senior level. Counselling skills, strong analytical skills, strong interpersonal skills, emotional intelligence, supervisory skills and excellent writing skills.

Closing Date: 31^st August 2016

Please submit a covering letter clearly indicating which post you are applying for, a detailed CV with names, addresses, contact numbers and e-mail addresses of 3 referees.

The University is committed to employment equity.  Preference may be given to appointable applicants from the underrepresented designated groups in terms of the relevant employment equity plans and policies of the University.  The University retains the right not to make an appointment and to verify all information provided by candidates.

Preference will be given to appointable internal candidates.

Please note that correspondence will only be entered into with shortlisted candidates.  The University reserves the right not to make an appointment or to re-advertise.