Box Office Coordinator/Events Assistant

This part-time position is covering for a leave through to June 30, 2017, with the potential for extension. The work schedule will include varying weekday hours, some evenings and weekends.

Reporting to the Theatre Administrator/Events Coordinator, the Box Office Coordinator/Events Assistant manages the Studio Theatre Box Office and assists with all events within the Timms Centre for the Arts including rentals and in-house productions. If you are seeking to exercise your customer service skills and administrative acumen in a fast-paced setting, while aiding the development of emerging performing arts professionals, this is the job for you!

Duties

• Provides administrative support for rental events, Studio Theatre productions, Second Playing Space and other productions held in the Timms Centre for the Arts
• Designs and prepares Studio Theatre ticket stock, gift vouchers and packages  
• Provides input on Studio Theatre marketing strategies as a member of Studio Theatre’s working group
• Conducts monthly inventory counts and maintains relevant records
• Advises supervisor of the need for bar stock, confirms receipt of new stock and completes bar reports
• Conducts PeopleSoft queries and prepares monthly reports as requested
• Completes deposits and assists with the reconciliation of deposit books
• Performs financial reconciliations on Studio Theatre box office and bar revenues
• Sells tickets and assists with building events in ticketing system
• Provides training and orientation for and supervises box office and bar staff, front of house managers and volunteers
• Schedules front of house staff shifts for Studio Theatre and Timms rentals based on information provided by supervisor
• Maintains the office supplies inventory
• Provides support as required including maintenance of the Box Office area
• Performs other related tasks as required

Qualifications

• Completion of post-secondary education preferred; equivalent combinations of education and experience will be considered; minimum High School Diploma
• Relevant experience in a box office/theatre environment
• Computer proficiency in a Windows environment with working knowledge of MS Office applications (Word, Excel); experience using PeopleSoft and Word Press and InDesign an asset
• PROSERVE training is mandatory
• Ability to work independently and function as part of a team
• Ability to multitask and meet deadlines
• Experience with cash handling, basic financial transactions and financial reporting
• Excellent communication (verbal and written), interpersonal, organizational, and time management skills; accuracy and attention to detail