Director of Software Operations

Waltham MA US
Oct 05, 2016
Dec 23, 2016
Organization Type
Full Time
Reporting to the President of the PKI Informatics, the Director of Software Operations will be a single point of contact for the appropriate Informatics business functions as is relates to systems and fulfillment. Effective partnership and teamwork with business partners and all other PerkinElmer IT, Finance, sales, and service teams is a key success factor. The candidate must be creative and technologically sound. The right candidate will possess a mix of strong project management, customer relationship manger, and technical skills.

Duties and Responsibilities:
  • Develop and sustain effective trusted partnerships with Informatics business stakeholders as well as PerkinElmer IT, R&D, and sales leaders in order to provide relevant insights about leveraging technology for business effectiveness.
  • Drive initiatives and develop roadmaps to deliver process improvements and/or increase operational efficiency and effectiveness
  • Provide operational oversight, risk management, and continuous process improvement of business systems and products
  • Work with Infrastructure management, vendor management and other enterprise systems stakeholders to develop and manage the Informatics technology life cycle including procurement, adoption, selection, standardization, and retirement.
  • Manage the INF Order Management and Customer Fulfillment teams
  • Collaborating effectively and leveraging resources from within the PerkinElmer organization for application support and technology operations support.
  • Providing resource management to major initiatives by forecasting resource demands with functional areas