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Global Customer Engagement Design Manager-SWISS

Employer
NonStop Consulting
Location
Zürich
Salary
£100185 - £120222 per annum
Closing date
Nov 4, 2016

View more

Sector
Science, Life Sciences, Cell and Molecular Biology
Contract Type
Employee
Hours
Full Time
Organization Type
Corporate
Jobseeker Type
Professional

Job Details

Global Customer Engagement Design Manager-SWISS

A unique opportunity has become available with our client - Pharma leader with US HQ. For their EU HQs, we are looking for a senior specialist that can help them drive the Customer Engagement Capabilities in the company and design and coordinate the implementation of new customer engagement models. That is a Global role sitting within their Marketing Operations function that works cross-functionally within Regulatory, Quality, Medical departments. You will be also managing external stakeholders and vendors.

Your responsibilities will include:

  • Design, develop and coordinate models on how to improve customers`s experience
  • Building a new functional and organizational capabilities within the Customer engagement arena
  • Translating Customer insights into strategies on Global level, liaise with he respective countries
  • In charge of leading the organizational projects for the function
  • Budget responsibilities

Requirements:

  • At least 3 years on a design and planning position
  • At least 7 years in the Pharmaceutical industry
  • International/ Global experience
  • Previous customer/ patients engagement experience
  • Creativity and passion about making things happen
  • Medical/ Scientific background with Marketing/ Commercial focus

If you would like to hear more about this position then please contact Rositsa Kondaklieva on +41 435080816 or alternatively send me an up to date copy of your CV as Word Document by email to r.kondaklieva@nonstop-recruitment.com.

Company

Our Consultants are trained to deliver an exceptional standard of recruitment services to clients across the life sciences, chemical, care, educations, technical, digital and finance industries. 

Our clients – and bottom line profits - tell us that we do a great many things very well. Complacency, however, is the last word you would associate with us. We work incredibly hard to deliver better and better results, based on stronger and stronger service delivery.  Which is why we believe the best is yet to come – for us, our clients and for the people who have what it takes to join us on the journey.

The result? We’re expanding (in the UK and across Europe and even to Boston, US) and continue to post impressive performances in all our niche sectors. 

Company info
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