Senior Residences Assistant (Charles Morris Hall)
We provide accommodation for around 8,000 students in either self-catering halls or catered halls located at different sites, both on and off campus. During vacations our accommodation facilities are used for vacation letting and day meetings.
We are looking for a flexible and customer-focussed person to assist in the running of our residential sites and to assist with the day to day supervision of staff. You will have previous experience in frontline service provision and of supervising and motivating staff. You will be able to demonstrate a commitment to providing excellent customer service and care and have excellent interpersonal and communication skills.
As the role involves the preparation of invoices and cash handling, you will need good numeracy skills and an excellent attention to detail. You will also possess good IT skills with a working knowledge of Microsoft Word, Excel and Outlook.
You will be mainly based at Charles Morris Hall; however, you should be prepared to be moved to other Residential Services sites if this is reasonably required.
Residence staff are required to provide a flexible service working as necessary to meet the needs of the business, this would normally equate to a 35 hour working week, 5 days over 7. You will work one Saturday in three during term time (September to June) on a rota basis. However flexibility is required during peak conference season (normally June to September).
This post will require a Basic Disclosure Check.
Informal enquiries may be made to Michael Longstaff, Senior Residence Manager, tel +44 (0)113 343 2754, email firstname.lastname@example.org
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