Director – Root Cause/Problem Solving; Global Technical Operations - Shared Services Job

Director – Root Cause/Problem Solving; Global Technical Operations - Shared Services-CHE005021

Description

Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. Today, we are building a new kind of healthcare company – one that is ready to help create a healthier future for all of us.

Our ability to excel depends on the integrity, knowledge, imagination, skill, diversity and teamwork of an individual like you. To this end, we strive to create an environment of mutual respect, encouragement and teamwork. As part of our global team, you’ll have the opportunity to collaborate with talented and dedicated colleagues while developing and expanding your career.


Global Technical Operations - Shared Services is seeking an interested candidate to lead and oversee problem solving investigations within our worldwide technical network. This person is responsible for Subject Matter Expertise in Root Cause Analysis. The candidate will work with individuals across the network to identify root cause, ensure sound investigation reports are authored and proactively identify other sites/processes that could have similar issues so that corrective actions can be implemented. The candidate will need to successfully interface with and lead teams comprised of engineering, quality, analytical and manufacturing specialists located at manufacturing sites around the world. Onsite travel will be required

The candidate will be responsible for providing senior leaders with the current status and final outcome on a daily and weekly basis. The candidate will ensure continuous improvement of the problem solving process by conducting after action reviews.

Interested candidates must be able to demonstrate the ability to quickly solve technical challenges, to lead project teams, to appropriately apply project management and change execution management principles on complicated projects, and to successfully influence others outside their direct line of authority and in other organizations. They must have a sound understanding and experience with small molecule pharmaceutical manufacturing processes. Lean six-sigma experience is preferred. When hired they will need to quickly come up to speed with Merck internal practices, organizational approaches, and operating procedures.

Qualifications

Education:

- Required: B.S in Chemical, Mechanical, Industrial Pharmacy or other related engineering/scientific fields

- Preferred: M.S. or Ph,D in Chemical, Mechanical, Industrial Pharmacy or other related engineering/scientific fields

Required:

- Demonstrated interpersonal skills including flexibility and ability to work in a team environment. Proven analytical capabilities and demonstrated written and verbal communication skills

- Minimum 12 years experience in a technical support role for drug substance or drug product manufacturing or development.

- Minimum 5 years experience in small molecule drug substance or product support with demonstrated expertise in one or more related unit operations.

Preferred:

- Strong technical/manufacturing background in pharmaceutical and packaging operations in general and solid dosage in particular, including quality systems and process technology (technology transfer, process & cleaning validation, problem solving)

- Lean tools and systems (Lean Six Sigma green/black belt is a plus)

- Strong project management skills & proven ability to lead and/or manage complex projects.

- Strong interpersonal and leadership skills to participate actively in virtual teams & communicate, collaborate, negotiate & persuade across a broad variety of functions and cultures

- Ability to work independently or in teams.

- Strong leadership and interpersonal skills are preferred to manage a broad spectrum of activities/projects.

- Strong communication skills.

- “Out of box" thinking

- Change Execution Management

- Be willing to travel up to 40 % to support technical issues / projects.

Our employees are the key to our company’s success. We demonstrate our commitment to our employees by offering a competitive and valuable rewards program. Our Company’s benefits are designed to support the wide range of goals, needs and lifestyles of our employees, and many of the people that matter the most in their lives. If you need an accommodation for the application process please email us at staffingaadar@merck.com.

Search Firm Representatives Please Read Carefully:

Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means.

Visa sponsorship is not available for this position.

For more information about personal rights under Equal Employment Opportunity, visit:

EEOC Poster

EEOC GINA Supplement​



Merck is an equal opportunity employer, Minority/Female/Disability/Veteran – proudly embracing diversity in all of its manifestations.


Job: Chemical Engineering

Job Title:Dir, Engineering

Primary Location: NA-US-PA-West Point

Other Locations: NA-US-NJ-Whitehouse Station West, NA-US-NC-Durham, NA-US-NC-Wilson, NA-US-NJ-Kenilworth, NA-US-VA-Elkton, NA-US-NJ-Rahway

Employee Status: Regular

Travel: Yes, 50 % of the Time

Number of Openings: 1

Shift (if applicable): 1st

Hazardous Materials: No

Company Trade Name:Merck