Weekend Customer Services Assistant
- Employer
- Global Academy Jobs
- Location
- United Kingdom
- Closing date
- Dec 12, 2016
View more
- Sector
- Science, Life Sciences, Cell and Molecular Biology
- Hours
- Part Time
- Organization Type
- University and College
- Jobseeker Type
- Academic (e.g. 'Lecturer')
Job Details
The Library has the Customer Service Excellence award, and our Customer Services Team make a major contribution to the University experience for our students and staff. We’re often the first point of contact with people visiting the Library, and we make sure the libraries are a welcoming, attractive space to work.
We’re looking for someone committed to excellent customer service. You’ll be joining a team that staffs our service points, answering enquiries in person, via email/online or on the telephone. You’ll help manage customer behaviour in our different study spaces (group/individual/silent), and carry out back-room administrative tasks.
We need to be flexible and responsive to changing demands on our time and developments in our services to meet customer expectations.
Hours: 13.5 per week on alternate weekends in term-time (Saturday 10:00 – 17:00, Sunday 12:00 – 19:00)
Company
Global Academy Jobs works with over 250 universities worldwide to promote academic mobility and international research collaboration. Global problems need international solutions. Our jobs board and emails reach the academics and researchers who can help.
"The globalisation of higher education continues apace, driving in turn the ongoing development of the global knowledge economy, striving for solutions to the world’s problems and educating a next generation of leaders and contributors."
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