Desk Assistant (x2 part time vacancies)

Libraries and Learning Services - Information Commons helpdesk

 

                        Position 1:

                          Job Title:  Desk Assistant

                Usual Location:  Kate Edger Information Commons, City Campus

                                Type:  Fixed-Term Part-Time, Level 2

               Hours per Week:  15.0

  Regular Semester Shifts:  Fri 12pm-5pm, Sat-Sun 8am-1pm

    Approximate Start Date:  Friday 17th February 2017

       Fixed-Term End Date:  Friday 22nd December 2017

 

                        Position 2:

                          Job Title:  Desk Assistant

                Usual Location:  Kate Edger Information Commons, City Campus

                                Type:  Fixed-Term Part-Time, Level 2

               Hours per Week:  13.0

  Regular Semester Shifts:  Fri 7pm-12am, Sat-Sun 6pm-10pm

         Exam Period Shifts:  Fri 7pm-12am, Sat-Sun 6pm-12am

    Approximate Start Date:  Friday 17th February 2017

       Fixed-Term End Date:  Friday 22nd December 2017

 

The Information Commons Group provides premier student computer and study facilities at the University of Auckland’s City and Grafton campuses. We have vacancies for two Desk Assistants.

We need team players who possess excellent customer service and communication skills, and who remain confident IT users under pressure. A reasonable level of fitness and mobility is required as daily tasks entail frequent movement around the building and some light lifting.

The position comprises regular fixed shifts where you will:

• Help Library and Learning Services Assistants to offer a high-quality, student-focused service;

• Assist patrons with general University and IT queries;

• Replenish paper, toner, and equipment supplies; and

• Handle rudimentary system faults, and basic building & equipment issues.

If this sounds like the job for you, please fill out an online application and attach a cover letter, including two referees, telling us why you’d be the best person to join the Information Commons. Please also indicate in your letter which of the two positions’ hours you are available to work. All applications need to be made online.

Closing date: 30 January 2017

The University is committed to providing an excellent working environment through flexible employment practices and a culture that encourages and supports staff to reach their full potential. We offer a competitive salary, five weeks’ annual leave per year, and over 300 different career development courses. In addition, the University offers a company superannuation scheme, discounted car parking, childcare and a number of other subsidies on internal and external services. For more information please visit: Career development and benefits.

The University has an equity policy and welcomes applications from all qualified persons.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students.

 

Applications close Wednesday 18 January 2017.