Student Academic Adviser

The University of Auckland is a truly great place to work. Offering five weeks’ annual leave, over 300 courses and workshops designed to support your professional development, and standout facilities for staff members who are also parents, it’s easy to see why we've just been voted one of New Zealand’s most attractive employers.*

We take pride in delivering excellence in our teaching, research, and service to local, national and international communities. Come build your career in an organisation that is developing the innovators and leaders of tomorrow.

Find out more about some of the great reasons to work for us at Career development and benefits.

We currently have an exciting opportunity for an individual with excellent customer service skills to join our Student Services & Engagement team in the Faculty of Medical & Health Sciences at Tamaki Campus.

The position is responsible for a portfolio supporting students of the School of Population Health by providing advice and support to prospective students regarding admissions enquiries, degree planning and academic progress support for both undergraduate and postgraduate students within the School, as well as liaising with the Student Support & Engagement team to ensure students are supported throughout their studies.

Key Accountabilities:

• Be the first point of contact for students at the Tamaki Campus
• Provide advice and support to students to assist with recruitment, admissions, enrolment, academic progress and degree planning
• Demonstrate a high level of interpersonal skills through relationship management, advocacy and negotiation
• Work collaboratively toward continuous improvement

Key Skills and Experience Required:

• Tertiary qualification or equivalent experience
• Experience working in a customer-focused environment
• An understanding of equity issues in New Zealand
• Confidence in highly regulated environments
• Excellent time management skills and ability to work under pressure
• Strong problem-solving abilities

If you have experience providing a first-class customer service, are friendly, engaging with great interpersonal and communication skills this could be the perfect opportunity to develop your career.

Professional Staff Level 4.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive and equitable environment.  For further information on services for Māori, Pacific, women, LGBTI, equity groups, parenting support and flexible work go to www.equity.auckland.ac.nz.

*Randstad Awards 2016.

Applications close on Tuesday 25th April 2017.