Lab Computing Service - Empower Change Control

Position Title: Lab Computing Service – Empower Change Control
Location: Rensselaer, NY
Type of Assignment: Temp to Hire 

Job Description:

Job Purpose:
The OneSource Lab Computing IT Service Engineer provides scientific and laboratory services, of manufacturing equipment, chrome skids, and validation/compliance services. This role works seamlessly with and supports the other PerkinElmer practices and divisions within the lab computing environment
Responsibilities include, but are not limited to the following:

• Manage the installation and configuration of Empower 3 LAC/e computers in client laboratory space.
• Manage and resolve tier 3 & 4 Empower issues.
• Manage On-boarding of new equipment.
• Proactively monitor the environment.
• Follow GmP and GxP best practices
• Create and edit validated documents related to the Empower 3 environment
• Professionalism, excellent listening skills, superior analytical skills, great verbal and written communication skills
• Ability to manage one’s time with minimal supervision to achieve objectives

 
Qualifications, Skills & Experience:

• 2+ years of relevant technical experience including
• Excellent in managing teams.
• Experience with scientific instrumentations.
• Problem solving, proven customer relationship and communication skills, and team behaviors

 
Special skills and Required Experience:

• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex instrument and technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
• Knowledge of laboratory safety practices as defined by the Company and/or customer’s site safety code.