Order Analyst
- Employer
- Perkin Elmer
- Location
- Hopkinton MA US
- Closing date
- Aug 24, 2017
View more
- Sector
- Pharmaceutical
- Hours
- Full Time
- Organization Type
- Corporate
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Summary
The ideal candidate will participate in a fast paced team environment to manage the flow of processing orders, managing/communicating dates and running reports. They must have excellent written and verbal communication skills. Excellent organization skills are required as well as the ability to manage multiple open tasks / issues and ensure they are kept current and up to date.
Responsibilities:
- Receive and process customer orders via email.
- Handle inquires via telephone or email.Develop and maintain effective relationships with internal and external customers in order to manage information and the timely resolution of issues.
- Review customer orders to ensure they meet the requirements to preserve and protect PerkinElmer’s interest.
- Work closely with Planning, Manufacturing, Distribution, Sales, Field Service, Service, Tech Support, and System Integration to ensure our customer’s needs are met and PerkinElmer’s business practices are followed.
- Utilize SAP to perform research relative to billing/shipping addresses, incoterms, freight codes, shipping instructions, ship dates, correct part numbers, and pricing.
- Write work instructions and use them for cross training and reference document.
- Work on special project teams as needs arise.
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