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Order Analyst

Employer
Perkin Elmer
Location
Hopkinton MA US
Closing date
Aug 24, 2017

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Sector
Pharmaceutical
Hours
Full Time
Organization Type
Corporate
Summary The ideal candidate will participate in a fast paced team environment to manage the flow of processing orders, managing/communicating dates and running reports. They must have excellent written and verbal communication skills. Excellent organization skills are required as well as the ability to manage multiple open tasks / issues and ensure they are kept current and up to date. Responsibilities:
  • Receive and process customer orders via email.
  • Handle inquires via telephone or email.Develop and maintain effective relationships with internal and external customers in order to manage information and the timely resolution of issues.
  • Review customer orders to ensure they meet the requirements to preserve and protect PerkinElmer’s interest.
  • Work closely with Planning, Manufacturing, Distribution, Sales, Field Service, Service, Tech Support, and System Integration to ensure our customer’s needs are met and PerkinElmer’s business practices are followed.
  • Utilize SAP to perform research relative to billing/shipping addresses, incoterms, freight codes, shipping instructions, ship dates, correct part numbers, and pricing.
  • Write work instructions and use them for cross training and reference document.
  • Work on special project teams as needs arise.

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