Outreach Officer (Maternity Cover)

Job Purpose

This particular post is to support the development of activity linked to the University’s agreement with the Office for Fair Access (OFFA). This post carries some specific responsibilities for key elements of the Access to Birmingham scheme as outlined in our OFFA Access Agreement and is critical to the delivery of our A2B targets.

It has management responsibility for a number of specific Outreach projects e.g. our masterclass programme and Birmingham Link, ensuring smooth delivery, liaising with wider contributors from the academic community and third party organisations and resolving problems which may occur. This role requires high level communication and collaboration skills, diplomacy, tenacity and tact to achieve departmental objectives.

Person Specification

Level of knowledge and educational qualifications required:

• University degree
• Knowledge and understanding of UK education system
• Understanding of widening participation policy and partnership working
• Demonstrable significant experience of working within the HE / education sector
• Demonstrable experience of managing projects and programmes of activity
• Demonstrable experience of working with young people
• Valid UK driving licence

Skills required for the post:

• Excellent interpersonal skills whether dealing with students, academic staff, external organisations or other members of the office team
• Ability to build relationships at all levels
• Ability to work as part of a team but also without direction
• The ability to empathise with young people and prospective students
• Ability to interpret and present data in a wide range of formats
• High standard of oral and written communication with an ability to present with confidence
• Ability to prioritise workload and manage time effectively
• Flexibility, tact and diplomacy
• Attention to detail and able to work under pressure
• Awareness of Child Protection issues. Prepared to undergo DBS check.
• Able to problem solve and work independently and proactively
• Good knowledge of Microsoft office and electronic communications
• Experience of staff management would be desirable