Scientific Services Specialist (Asset Management)
- Employer
- Perkin Elmer
- Location
- Cambridge MA US
- Closing date
- Jan 25, 2018
View more
- Sector
- Pharmaceutical
- Hours
- Full Time
- Organization Type
- Corporate
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Position Title: Scientific Services Specialist (Asset Management)
Location: Cambridge, MA
Type of Assignment: Fulltime
Job Description:
Job Purpose:
The asset management specialist is responsible for providing asset management and lab support services at a client’s facility.
Responsibilities include but not limited to:
Qualifications, Skills & Experience:
Work Conditions:
Specific Position Duties:
Location: Cambridge, MA
Type of Assignment: Fulltime
Job Description:
Job Purpose:
The asset management specialist is responsible for providing asset management and lab support services at a client’s facility.
Responsibilities include but not limited to:
- Build and maintain a working relationship with lab owners, Facilities, other cross-functional teams, and management.
- Manage onboarding, relocation, and retirement of equipment (both CAPEX and OPEX)
- Follow and improve documented procedures, policies, and best practices.
- Coordinate and work with outside vendors on installations and problem solving.
- Maintain regular communications and timely follow up with clients to ensure efficient delivery of service.
- Chaperone workflow issues through bottlenecks that might arise in normal support channels and escalate issues that are not resolved.
- Proactively support the lab environment by identifying inefficiencies/issues and resolve them by providing best practices.
- Respond to environmental monitoring alarm calls (24/7).
- Request repairs of lab Instruments (24/7 coverage)
- Ship and receive samples across different sites.
Qualifications, Skills & Experience:
- Bachelor’s degree in Life Sciences or related field with a minimum of 3-5 years of relevant professional lab experience.
- Strong commitment to customer service, teamwork, collaboration, adaptability, and taking initiative.
- Lab equipment/instrument management background (lifecycle management, including procurement).
- Possess a high level of professionalism, including excellent listening skills, superior analytical skills, and great verbal and written communication skills.
- Understanding of lab practices, instruments, and application softwares (desired: experience with enterprise softwares such as those used for purchasing and equipment management).
- Detail-oriented working style, including respect for standard operating procedures and compliance.
- Drive for achievement, especially by using excellent problem solving skills to provide quick resolutions.
- Ability to multitask and support various group of users.
- Ability to manage one’s time with minimal supervision to achieve objectives.
Work Conditions:
- MUST follow personal protective equipment and safety policies in both lab and office environments.
- Provide support for other client and PerkinElmer functional teams as requested.
- Defined work week is 40 hours, but the range of hours may vary based on client’s needs.
- Travel requirement: minimal inter-site back up (maybe a few times a year).
Specific Position Duties:
- Provides on-call response support for client site.
- Will participate in an on-call response rotation with requirement to respond to client issues outside of normal work hours.
- Response may be provided online or may require employee to report to client site to respond to issue.
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