Team Leader, Student Centre

The Student Centre

The Student Centre is a high energy fast paced team environment which responds to the changing needs of The University of Queensland. We achieve this through providing friendly, helpful, accurate and high quality service and advice to our clients.                            

“We are united by the common goal of supporting students and assisting them to navigate university life. We answer students’ questions with care and attention to their needs. We solve problems, or we find someone who can”  

The role

The primary objective of the Manager, Student Centre is to ensure the delivery of integrated, accessible and client-focused first tier support for students and clients while aligning operational performance of the Student Centre to the University's strategic priorities and proactively anticipating emerging needs. Additionally, the role is responsible for the provision of strategic advice and support to the Director, Student Administration and the Academic Registrar on student administration matters and expert advice to committees, working parties and senior management.

The person

You should possess a degree with subsequent extensive experience and specialist expertise OR an equivalent combination of relevant experience and/or education/training.

You will be able to demonstrate your ability to build and lead teams and to inspire and provide direction for the development of innovative responses to emerging needs in a customer centric environment. 

The University of Queensland is committed to equity, diversity and inclusion.

Remuneration

This is a full-time, continuing appointment at HEW Level 6. The remuneration package will be in the range $74,207.07 – $79,964.50 p.a., plus employer superannuation contributions of up to 17% (total package will be in the range $86,822.27 – $93,558.47 p.a.).

Enquiries

To discuss this role please contact Helen Morahan on +61 7 3365 1479.

To submit an application for this role, use the Apply button below.

Reference: 501639