Contract Administrator

Purpose:
The Contract Administrator is responsible for driving the tactical execution of the core contract business in order to grow PerkinElmer's market share, revenue, and profitability consistent with our strategic business goals. This role is responsible for communicating internally and externally to facilitate the day to day contracts operation. This role will not only need to communicate and work well with internal key stakeholders and management but additionally with key field based team members. This role is a key member of the sales and service organization and will report into the Core Services Sales Leader, Aftermarket DAS. This role will be based in Shelton and may require minimal travel.


Key Responsibilities:

• Creates and edits maintenance plan quotations for customers, field sales & service.
• Strong product knowledge across BU's ensuring all equipment including accessories are included on quotes.
• Accurately and efficiently creates and modifies service contract quotes, orders, customer assets and contact information resulting in the production of a high efficiency workload.
• Prepares contract quotation as well as edits and review for accuracy.
• Reviews and analyzes bid requests; provides recommendations to field partners utilizing business analytics to provide guidance on how to proceed.
• Utilizes and explores best practices concerning bids, credit analysis, and safety registrations, booking contracts and records retention.
• Timely maintenance of all records in SAP and MTL, or any other Sales Automation tools to support field in providing accurate forecasting.
• Partners with the field service team and sales team to insure coordinated and seamless customer interaction through the accurate and timely data entry of P.O's, and other metrics.
• Manages external and internal queries in a professional, client-oriented manner (request for quotes, pricing, T&C's, etc.)
• Validates the data integrity of purchase orders versus quotes.
• Verifies that any discounts provided on the quote and / or contract conforms to the PKI discount approval matrix and process.
• Uses SAP to run standard reports (Batch, POS contracts, Kick Out Reports, etc) and analyzes accuracy and troubleshoots as required.
• Works closely with the various departments early in the contract process to develop proposals, oversee preparation of contracts, monitor progress, discuss potential operational issues and develop follow-up plans to address such issues.