Residential Services Customer Advisor

You will be joining the team at an exciting time as we continue to develop our portfolio of over 6,700 rooms, instigating a new refurbishment plan, along with continued development of our halls offering to enhance the student experience. You will be part of a team who support the smooth running of our Halls of Residence providing an excellent customer service to our students and other stakeholders.

The main responsibilities of the Occupancy and Communication Management team include:

The main responsibilities for the Facilities role include:                                    

The successful candidate will quickly pick up new software packages, and be competent in the use of systems and spreadsheets. Excellent communication skills will be essential, as well as the ability to liaise with a variety of teams within the University in a professional manner. 

Self-motivation and the ability to manage small numbers of people and one’s own workload are desirable qualities.

The position offers a 36 hour/week contract and is complimented by a range of other employment benefits.

To find out more about our Residential Services Team please have a look at our website at http://www.southampton.ac.uk/uni-life/accommodation.page.  

If you would like more information about the recruitment process please email hr@soton.ac.uk, quoting the vacancy reference number in the subject line of your message.

 

The application deadline will be midnight on the closing date stated above.

If you need any assistance, please call Charlene Tyson (Recruitment Team) on +44 (0) 23 8059 6803. Please quote reference 970318TD on all correspondence.

We aim to be an equal opportunities employer and welcome applications from all sections of the community.

Please note that applications from agencies will not be accepted unless indicated in the job advert.