Admissions Assistant

This role is based within the School of Engineering (College of Engineering and Physical Sciences). The School, which is the largest in the College with over 100 members of staff (academic and Professional Services), is a multi-department School comprising the disciplines of Civil Engineering, Mechanical Engineering, and Electronic, Electrical and Systems Engineering.The post-holder will play a key role in providing administrative support as part of the admissions team.

Working as part of the School of Engineering Admissions Team, the postholder is responsible for supporting all aspects of the recruitment and admissions process. This requires completion of a range of administrative tasks including; handling initial enquiries and acting as a frontline for the Admissions Team, supporting recruitment and marketing activities including online and social media activity and supporting the School’s outreach activity.. • Educated to A-level or equivalent standard / relevant experience with a minimum of GCSE grade C or above in Maths and English.

Previous experience as an administrator in a large complex recruitment environment, ideally with Higher Education experience.

• Ability to use own initiative and prioritise work tasks, whilst working with conflicting demands
• Ability to communicate effectively, excellent oral and written skills.
• Computer literate, in depth knowledge of Microsoft Office and Outlook email systems, experience of working with databases and a willingness and enthusiasm to use new technology to support administrative functions.
• Able to organise and manage a busy workload and work with minimal supervision with a willingness to resolve situations, as well as knowing when to refer issues to others.
• Professional and flexible approach to work: able to reassess priorities and respond positively to changing requirements
• Willing to work as part of a team and provide support to colleagues
• Good sense of initiative and attention to detail with a methodical approach, able to prioritise workloads and to meet deadlines.
• Excellent interpersonal skills with the ability to exercise tact and diplomacy and to deal with confidential and sensitive information appropriately.
• Accuracy and attention to detail, a ‘can do’ attitude, and the ability to work independently and on own initiative.
• Well-developed organisation abilities, e.g. ability to implement, maintain and initiate changes to office procedures, keep accurate records and produce status or progress reports.