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Customer Systems and Digital Solution Architect

Employer
Global Academy Jobs
Location
Australia
Salary
$96,466.06 - $108,318.37
Closing date
Mar 23, 2019

Job Details

The University of Queensland (UQ) is about to significantly invest in a best practice digital Customer Experience transformation program. The aim of the program is to enhance the University's position, relationships and reputation with its various stakeholder groups through high quality marketing and communication strategies. UQ is looking to recruit a number of newly created key roles to develop our bench-strength in customer experience, digital marketing and program delivery.

The CX Program is a joint partnership with Information Technology Services (ITS) and Office of Marketing and Communication (OMC) and aims to deliver a host of benefits to UQ through the provision of strategy, performance measures, technology platforms, policies and processes to enable an enterprise wide, coordinated personalised engagement experience for all of UQ's key stakeholder groups.

The role

The Customer Systems and Digital Solution Architect is responsible for the development of the technology solutions and mapping the business requirements to systems/technical requirements to ensure they are in line with the enterprise architectural plan. The role reports to the CX Program Manager (CRM) and has no direct reports. This role will have significant stakeholder engagement, program budget management, and be required to deliver under demanding timescales..

The person

We are looking to hear from people with demonstrated experience with data cleansing, transformation, and management, as well as migration projects to a new system and/or the cloud as well as:
  • Bachelor's degree in Computer Science, Management Information Systems or related field
  • Demonstrated experience in writing software requirements and test specifications
  • Proven ability to analyse a client's current systems and determine overall project needs and scope, with a understanding of the software development lifecycle (including development schedules and milestones), and experience in major integration and middleware projects


Remuneration

This is a full-time, continuing appointment at HEW Level 8. The total remuneration package, including employer superannuation contributions of up to 17%, will be in the range of $96,466.06 - $108,318.37 p.a.The University of Queensland offers competitive options including salary sacrificing, on campus childcare, leave packaging and discounted private health insurance, as well as many other benefits. This position is based at UQ's leafy Long Pocket site, which has free parking and regular, direct, connections to both the UQ St Lucia campus and the Brisbane CBD.

Enquiries

To discuss this role please contact the HR team on +61 7 334 67622 or by email at cxproject@uq.edu.au .

To submit an application for this role, use the Apply button below. All applicants must supply a resume and covering letter which addresses the selection criteria.

You must have valid Australian work rights to apply for this role. Visa sponsorship is not available for this position.

Company

Global Academy Jobs works with over 250 universities worldwide to promote academic mobility and international research collaboration. Global problems need international solutions. Our jobs board and emails reach the academics and researchers who can help.

"The globalisation of higher education continues apace, driving in turn the ongoing development of the global knowledge economy, striving for solutions to the world’s problems and educating a next generation of leaders and contributors."

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