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Customer Service - Dublin - Pharma

Employer
NonStop Consulting
Location
Dublin
Salary
Negotiable
Closing date
May 24, 2019

View more

Sector
Pharmaceutical, Supply Chain
Contract Type
Contract/Freelance
Hours
Full Time
Organization Type
Clinical Practice

Job Details

I am currently looking to speak with Supply chain professionals who are interested to work in Dublin, we currently have a contract position where we are looking for someone with experience in Pharmaceutical supply chain, to work on a contract basis in Dublin for at least 10 months.

The Customer Service Support, reporting to the Cluster Supply Chain Leader, will coordinate all the relevant activities related to customer order management including call center (when relevant), order management, preparation of shipment documentation, organization of shipment, credit/debit notes, complaints, invoicing (when relevant) and customer data base update. The Customer Support Specialist will maintain supply of products to Customers and Patients, liaise with the 3PL and provide customer service for these products including managing customer complaints and queries.

Experience:

* SAP experience and working with invoicing, debit / credits

* Approx. 5-8 years of work experience
* High level of tolerance dealing with stressful and sensitive situations and ability to not take things personally. This person will have calls from hospitals and patients with pressure about the impact on the patient if the company does not deliver.

Call me Daniel Watson at NonStop Recruitment now for a confidential conversation. Contact me on D.Watson@nonstop-recruitment.com or 0207 940 2105, please send your CV in word format OR if this does not sound like the opportunity for you, but you are a clinical research professional within the pharmaceutical, medical device or biotech industry, please feel free to get in touch, to see other opportunities we may have within this field.

NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe. Please visit our website for a full list of the niche markets we cover.

Company

Our Consultants are trained to deliver an exceptional standard of recruitment services to clients across the life sciences, chemical, care, educations, technical, digital and finance industries. 

Our clients – and bottom line profits - tell us that we do a great many things very well. Complacency, however, is the last word you would associate with us. We work incredibly hard to deliver better and better results, based on stronger and stronger service delivery.  Which is why we believe the best is yet to come – for us, our clients and for the people who have what it takes to join us on the journey.

The result? We’re expanding (in the UK and across Europe and even to Boston, US) and continue to post impressive performances in all our niche sectors. 

Company info
Website

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