Strategic Customer Marketing Director Job

Raritan, NJ, 08869
Mar 18, 2014
Apr 10, 2014
Organization Type

Strategic Customer Marketing Director-3505140314


Janssen Pharmaceuticals, a member of the Johnson & Johnson Family of Companies is currently recruiting for a Strategic Customer Marketing Director – to be located in Raritan, NJ, Titusville, NJ or Horsham, PA.

Janssen Pharmaceuticals, Inc., a pharmaceutical company of Johnson & Johnson, provides medicines for an array of health concerns in several therapeutic areas, including: attention deficit hyperactivity disorder (ADHD), cardiovascular disease, general medicine (acid reflux disease, infectious diseases), mental health (bipolar I disorder, schizophrenia), neurologics (Alzheimer’s disease, epilepsy, migraine prevention and treatment), pain management, and women’s health. Our ultimate goal is to help people live healthy lives. We have produced and marketed many first-in-class prescription medications and are poised to serve the broad needs of the healthcare market – from patients to practitioners, from clinics to hospitals. For more about Janssen Pharmaceuticals, Inc., one of the Pharmaceutical Companies of Johnson & Johnson, visit

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer.

The Strategic Customer Marketing Director leads cross-functional teams to develop and successfully implement portfolio marketing strategies and initiatives for the Strategic Customer Group. The Strategic Customer Marketing, Director is responsible for capturing insights and developing programs to establish a differentiated market position for J&J Health Care Systems and Janssen.

They are responsible for identifying emerging trends to determine specific needs and opportunities. They establish and maintain strategic partnerships with key internal and external stakeholders to ensure the ability to deliver programs that create value for both J&J and our customers.

Responsibilities may include:

Management and development of key programs and initiatives that deliver on stakeholder goal of the triple aim: reduce costs, improve quality and enhance patient satisfaction

Identification and development of resources for utilization by SCG account personnel to streamline management of brand materials and drive portfolio discussions

Maintain relationships with key stakeholders and manage external convention strategy and budget

Develop and enhance programs for the QualitySolutions 360 Website, complete training and ensure knowledge of available resources by field teams

Management of the SCG branding and communication strategy including SCG town halls, quarterly updates, presentations and materials on the SCG for franchise town halls or other meetings. Development and maintenance of internal and external SCG presentation materials.

The Strategic Customer Marketing Director works closely with stakeholders to deliver and execute targeted solutions that address mutual strategic priorities and bring values to all parties.

Demonstrates conviction, proactivity and persistence when influencing others and overcoming resistance.

Interprets results of data analyses and understands business implications that are important to stakeholders.

Applies an understanding of value-based healthcare economics, payment and delivery models, and the roles of the payor, provider and patients in reimbursement decisions and how they impact marketing, contract, and pricing strategies.

Creates and executes results oriented business plans that are aligned with brand and stakeholder strategies.

Delivers and creates clear and concise communications and presentations using approaches that highlight the most pertinent information for key stakeholders and spur stakeholder actions.

Plans, adjusts, prioritizes and executes strategies to achieve results.


A minimum of a Bachelor’s Degree is required. MBA or advanced degree preferred. Total business experience of 6 years is required, with a strong preference for 6 or more years experience in account management, marketing or pharmaceutical sales at the District Manager level. The ability to manage and negotiate budgets is required. The ability to collaborate and influence others at various levels in the organization, including senior level account personnel and executives is required. The ability to communicate effectively with others and defend logical business arguments is required. Experience working in decentralized and cross functional business models is required. Experience leading project teams and people with and without direct reporting authority is required. This position can be located in Raritan, NJ, Titusville, NJ or Horsham, PA and may require travel.

Be VITAL in your career. Be seen for the TALENT you bring to your work. Explore opportunities within the Johnson & Johnson Family of Companies.


Primary Location:North America-United States-New Jersey-Raritan
Other Locations:North America-United States-New Jersey-Titusville, North America-United States-Pennsylvania-Horsham
Organization: Johnson & Johnson HCS Inc. (6077)
Job Function: National Accounts

Certain sites within the Johnson & Johnson Family of Companies participate in E-Verify as appropriate in accordance with Company guidelines and federal or state law. To learn more about the government sponsored program and to see a list of the sites that are currently enrolled, please click here.

Johnson and Johnson Family of Companies are equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status, or any other characteristic protected by law.

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