Student Education Service Officer (Student Support)
You will be part of a team providing front-line support for students and staff within the School of Languages, Cultures and Societies. Working in close collaboration with Deputy Director of Student Education as well as other academic colleagues with student support responsibilities, you will respond to enquiries from both staff and students regarding all aspects of the School’s taught provision and monitor attendance for a portion of the Schools’ students. You will also be required to develop a broad understanding of School and University support services.
Educated to GCSE level with grade C or above in English and Maths (or equivalent), you will have an enthusiasm and commitment for delivering an exceptional student experience. You will work flexibly with members of staff within the Student Education Service and where necessary support other Student Education Service activities as workloads fluctuate, sharing best practice and encourage knowledge exchange between colleagues to facilitate continuous improvement.
Informal enquiries may be made to Karen Charlesworth, School Education Service Manager, tel +44 (0)113 343 3516, email firstname.lastname@example.org
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