Service Lead

New Zealand
Oct 17, 2016
Oct 31, 2016
Organization Type
University and College
Full Time
Information Technology Services

We have an excellent opportunity for a Service Lead at the University of Auckland. Our team is a key part of our Information Technology Services (ITS) division that provides high quality central ICT services to the University. The University of Auckland has one of the largest IT shops in New Zealand with over 400 staff. The University of Auckland (UoA) is also New Zealand's leading University and is the only one ranked in the top 100 Universities globally.

You will build and develop a team that truly demonstrates our mission, vision and values to deliver excellence on our key accountabilities. This includes analysis, support, enhancements and upgrades for a number of key and strategic software applications that support our Finance and Research services, covering strategic EPR systems such as Oracle PeopleSoft and InfoEd Global. Our goal is to provide the right service at the right time to meet the needs of our customers.

To enjoy being part of our team, you need to be adaptable, have a good sense of humour, enjoy learning and love variety! We are a team who takes pride in our work and celebrate our achievements.

To be successful in this position, the ideal candidate will:

  • Be passionate about continuous improvement, both personally and for those you lead

  • Demonstrate and have extensive experience in people management and service delivery leadership

  • Be able to demonstrate an understanding of the role  and how  it supports our business

  • Demonstrate deep understanding of the Software Development Life Cycle, Project Management and Agile development

  • Demonstrate relevant experience, preferably working with Oracle PeopleSoft and InfoEd or equivalent applications

  • Possess a relevant qualification

This is a full time, permanent role, and is available immediately. For more information, please review the position description and apply today!

The University has an equity policy and welcomes applications from all qualified persons.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students.

Applications close on 31st October 2016.