Service Administrator

Shelton CT US
Jan 12, 2017
Feb 15, 2017
Organization Type
Full Time
The Service Administration team is responsible for providing administrative and billing support for the service business for the Environmental and LST organizations. Their first priority is to create and process invoices for field billable (non-contract) service work. This support can include (but is not limited to) the creation and modification of service invoices and equipment records. Other support functions include administrative ownership of bids, credits, terms and conditions change requests, commercial and safety registration inquiries, and record retention. The service administration team will also be asked to provide administrative support for other billable field based service activities.

Duties and Responsibilities
  • Create and maintain instrument equipment records
  • Process billable service orders
  • Process shipment reports
  • Process credits and re-bills
  • Handle incoming phone calls and email inquiries

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