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Customer Services Manager

Employer
Global Academy Jobs
Location
United Kingdom
Closing date
Jun 26, 2017

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Job Details

Job Purpose Student Accommodation is part of the Hospitality and Accommodation Services (HAS) directorate at the University of Birmingham and it provides accommodation for over 5,000 students across 3 student villages for predominantly 1st year undergraduate and postgraduate students. The majority of student accommodation has been developed or refurbished over the last 10 years at an investment in excess of £100m.

Further information on Student Accommodation can be found on our web site at www.birmingham.ac.uk/students/accommodation

The Customer Service Manager will be responsible for the delivery of an efficient accommodation service to students and guests of the University of Birmingham, ensuring that excellent customer care is provided at all times.
  Person Specification This post is ideal for an individual with energy, drive and ambition and for someone who wants to make a positive impact on our service. The post holder will need to be self-motivated and able to produce innovative ideas to improve our service as well as the ability to achieve challenging performance targets.

Company

Global Academy Jobs works with over 250 universities worldwide to promote academic mobility and international research collaboration. Global problems need international solutions. Our jobs board and emails reach the academics and researchers who can help.

"The globalisation of higher education continues apace, driving in turn the ongoing development of the global knowledge economy, striving for solutions to the world’s problems and educating a next generation of leaders and contributors."

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