Human Resources Officer - Hotel and Conference Centre

United Kingdom
Jan 29, 2018
Feb 26, 2018
Organization Type
University and College
Full Time
Qualifications and experience required
  • Demonstrable experience of working in a standalone capacity within a busy environment
  • Substantial relevant HR operational and professional experience within a commercial environment (e.g. a retail or hospitality organisation), including advisory input on employment matters and procedural development is essential
  • CIPD qualification is preferable
  • Evidence of ongoing CPD
  • Recent and relevant experience of advising on complex employee relations issues is required
  • Experience of managing TUPE activities would be preferable
  • Experience of researching, writing and implementing HR policies and procedures for a commercial environment (e.g. a retail or hospitality organisation) is essential
  • Experience of working with all levels of staff/management


Knowledge and skills required

  • Excellent verbal and written communication skills
  • Ability to work on own initiative and with a pragmatic focus
  • Strong interpersonal skills, with ability to relate to staff at all levels of the organisation, including a proven ability to influence decisions made at a senior level where necessary
  • Good knowledge of current employment issues and employment law with the ability to understand and interpret policies and procedures
  • Ability to win confidence and cooperation at all levels
  • Consultation; negotiation; decision making skills
  • Strong organisation and administrative management skills
  • Report writing skills
  • Ability to contribute actively on issues associated with improvement to HR service and working practices
  • Ability to work in a team
  • Ability to prioritise workloads, meet deadlines and work to strict time constraints


To provide an expert, commercial and customer-focused HR service across the hotel, supporting management to recruit, develop, and maintain the welfare of all hotel employees.

The post holder will be expected to provide an operational and advisory HR service to the hotel’s senior management team and employees. They will be the point of contact for day to day issues, which will include HR support for recruitment and selection, change management, employee relations, and interpretation of employment legislation, employment policy and procedures.

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