Business Systems Analyst

South Africa
May 09, 2018
May 21, 2018
Organization Type
University and College
Full Time


  • Deliver a turnkey business information solution/s to staff;
  • Establish and maintain relationships with academic and support staff in order to provide effective technical solutions;
  • Gather and analyse data to understand business strategy requirements;
  • Contribute to the business short- and long-term planning sessions and provide direction to ensure understanding of business goals;
  • Assess environmental needs to assist in identifying business priorities;
  • Develop, write and communicate business requirements and functional specifications for the implementation of business solutions;
  • Analyse environmental operations to understand strengths and weaknesses with a view to determining opportunities for improvement;
  • Assist in business process redesign and documentation for new technology as needed;
  • Provide assistance with business case development;
  • Develop user test cases, system integration testing and validate test results;
  • Review test plans, monitor testing process and execute test cases
  • Investigate problems and develop recommendations for resolution;
  • Provide end-user support by keeping clients informed of problems, issues and resolutions;
  • Analyse performance metrics and manage client expectations;
  • Maintain information sharing platforms;
  • Educate staff on the available technology resources.

Job Requirements

  • Suitable post-matric qualification and a minimum of 3 years experience in a similar position;
  • Advanced computer skills in Office 365 (all applications) and SharePoint;
  • Project management experience.



  • Excellent written and verbal communication skills in English;
  • Effective planning and organisational skills;
  • The ability to work well under pressure and to meet deadlines.

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