Manager, Operations
- Employer
- Global Academy Jobs
- Location
- Pakistan
- Closing date
- Jun 25, 2018
View more
- Sector
- Business and Finance, Science, Computer Science and IT, Information Science and Technology
- Hours
- Full Time
- Organization Type
- University and College
- Jobseeker Type
- Academic (e.g. 'Lecturer')
Job Details
The Examination Board was established by Aga Khan University in August 2003 in accordance with Ordinance CXIV of the Government of Pakistan to offer examination services for both Secondary School Certificate (SSC) and Higher Secondary School Certificate (HSSC).
Responsibilities
Reporting to the Associate Director, Operations, you will be responsible for management of information system and data handling at AKU-EB which will include capturing and processing of complete examination board data, its maintenance, archiving and supervising analysis, educational measurement activities. You will also organize and manage data processing center, IT infrastructure and customer services at AKU-EB. Costing, scheduling and supervising casual staff to fulfill one-off contracts is a recurrent feature of the role.
Specific responsibilities include:
- Management of exam-processing cycle and the inherent activities with a view of improving efficiency and meeting deadlines
- Leading school affiliation and student enrolment & registration process
- Management of examination paper printing, packaging and dispatch process in liaise with technology partners; improve in light of lessons-learned
- Overseeing conduct of theory and practical examinations across Pakistan
- Management of examination papers scanning and marking activities
- Facilitating result compilation, tabulation and timely publication
- Management of various services offered by Operations department to EB affiliated schools/ students
- Overseeing the school/student enquiry process and ensure that customer services standards are met
- Providing leadership regarding the updates required into the EPS (Exam Processing System) based on the emerging business needs
- Conducting presentations/orientation sessions on the IT infrastructure for various stakeholders and visitors of AKU-EB
- Facilitating the management of overall data handling infrastructure at AKU-EB including liaison with the AKU-IT team for new product development, maintenance & back up of the existing systems and documents
- Line management responsibility for staff members involved in exam processing, logistics and data analysis
- Training & development of the staff so as to ensure greater organizational efficiency and transparency
- School surveys, test piloting, data collection and preparation of report.
Requirements
Candidates should have:
- Masters in Information Engineering and Management/Computer Science from a reputed institute
- Five years’ experience of managing data processing centers including two to three years’ experience of managing multifaceted database
- Excellent multi-disciplinary coordination and training skills
- Excellent data processing, information technology skills
- Well conversant in applying principles of customer service
- Good English communication, presentation, administrative and people management skills.
Company
Global Academy Jobs works with over 250 universities worldwide to promote academic mobility and international research collaboration. Global problems need international solutions. Our jobs board and emails reach the academics and researchers who can help.
"The globalisation of higher education continues apace, driving in turn the ongoing development of the global knowledge economy, striving for solutions to the world’s problems and educating a next generation of leaders and contributors."
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