People and Organisational Development (POD) Trainer

The main purpose of the job is to deliver training events which develop the skills and capabilities of the University’s workforce and act as an enabler to the successful delivery of the University’s 2020 strategy “Making Important Things Happen”. The training events include a wide range of courses and workshops, including leadership development, the POD open programme and ILM courses. The POD trainer may also support POD consultants in developing and delivering more complex centrally-based interventions aimed at academic staff. In addition the POD trainer will deliver workshops locally under the guidance of a POD consultant or a College/Corporate Services Head of HR. He or she will assist the Head of HR-POD in evaluating the effectiveness of the POD open programme.

 

Qualifications

• A good degree

• A relevant professional qualification in training e.g. PG Cert, C&G trainer or CIPD training element.

• Ideally an ILM certificate or diploma in Management at level 3.

• Ideally, coaching accreditation by a recognised body.

• Ideally qualifications in one or two psychometric instruments.

 

Skills and Experience

• Experienced trainer who can deliver a wide range of different interventions

• Basic understanding of the whole learning and development cycle, including needs research and evaluation.

• Able to get the detail right, ensuring that all interventions are delivered to the highest standard, working with the POD administration team.

• An experienced coach, able to work with professional services colleagues

• Excellent writing and presentation skills.

• Experience of working in a team of professionals, knowing how best to contribute to the general direction of the team, while retaining full responsibility for one’s own interventions.

• Able to exercise discretion and tact in dealing with matters of a highly confidential nature;

• Good IT skills, and an ability to learn new IT software.

• Excellent organisational and administrative skills.

• An ability to work simultaneously and effectively to progress several different tasks.

• A good team worker with the ability to work effectively with staff at different levels of the organisation.

 

Personal Characteristics

• An understanding of and demonstrable passion for both higher education and learning and development.

• A willingness to learn from team members with greater experience and a strong desire to develop towards being a grade 8 consultant.

• A high degree of initiative, personal judgement, resourcefulness, resilience, mental toughness, flexibility and a self-motivating approach.

• The ability to balance the demands of longer term needs with immediate problem solving skills.

• The ability to take direction and work under supervision on complex tasks.

• Enthusiasm and willingness to meet challenging and competing demands.

• Excellent interpersonal skills, including political astuteness, tact and diplomacy.

 

Capabilities

Strategic Thinking and Perspective

• Demonstrates understanding of the factors in higher education impacting on the University and applies this to own work.

Organisational Understanding

• Demonstrates understanding of how the University operates and a sensitivity to its political and organisational priorities, and applies this to own work.

 

Communication

• Uses a range of communication skills and strategies to gain commitment to action or change.

• Displays awareness of own impact and tact and diplomacy.

• The ability to work confidently with senior members of the University and to communicate effectively with all levels of staff.

Working Collaboratively

• Demonstrates collaborative working, builds open, trusting and effective partnerships.

• Promotes knowledge sharing, assistance to others and constructive challenge as appropriate.

Performance and Resource Management

• Actively manages programmes of work to achieve quality standards and targets.

• Ensures priorities are balanced, taking appropriate action to keep things on track.

 

Relationships

The POD trainer will work with a range of people, including:

• Head of HR-POD (line manager);

• POD colleagues

• Head of POD

• Director of HR

• Other members of the HR team

• Academic and professional staff across the University

• External suppliers.