College Wellbeing Officer
The Student Wellbeing Officer is a member of the School’s Professional Services Team and provides proactive and professional welfare support to students within the School. The main responsibilities for the role will include:
- Providing welfare advice and guidance to students following referral by a member of academic staff or by student self-referral;
- Making referrals as appropriate to specialist services in the University;
- Acting as the Reasonable Adjustment Coordinator for the School;
- Contributing to and supporting induction of new and returning students and the University Transition Review for students;
- Acting as Student Attendance Officer for the School.
Shortlisted candidates will be expected to evidence the following in their application:
- An excellent understanding of undergraduate and postgraduate education and the student lifecycle.
- Experience of managing sensitive situations with discretion and acting with integrity
- Considerable experience of working with and providing support to students who have welfare issues in a Higher Education environment.
- Experience of advising and supporting stakeholders in complex and varied welfare issues such as mental health, bereavement, serious illness, financial difficulties.
- Experience of working with welfare related University processes and systems.
- Excellent written and oral communication skills.
- Experience of working with confidential data and information.
- Experience of managing sensitive situations with discretion and acting with integrity.
- Experience of using Microsoft Office applications and other IT software.
- Experience of working accurately and paying close attention to details.
- Experience of successful team working.
- Ability to manage own workload autonomously whilst also working as an effective member of a team.
- Flexibility to manage working hours according to business need.
- A working knowledge of data protection policy.
- A Graduate level qualification or equivalent work experience in a Student Welfare role.
- Five GCSE (or equivalent) passes at grades A-C, including English Language and Maths