College Wellbeing Officer

United Kingdom
Jun 19, 2018
Jul 09, 2018
Organization Type
University and College
Full Time

Job Purpose

The Student Wellbeing Officer is a member of the School’s Professional Services Team and provides proactive and professional welfare support to students within the School. The main responsibilities for the role will include:

  • Providing welfare advice and guidance to students following referral by a member of academic staff or by student self-referral;
  • Making referrals as appropriate to specialist services in the University;
  • Acting as the Reasonable Adjustment Coordinator for the School;
  • Contributing to and supporting induction of new and returning students and the University Transition Review for students;
  • Acting as Student Attendance Officer for the School.


Person Specification

Shortlisted candidates will be expected to evidence the following in their application:

  • An excellent understanding of undergraduate and postgraduate education and the student lifecycle.
  • Experience of managing sensitive situations with discretion and acting with integrity
  • Considerable experience of working with and providing support to students who have welfare issues in a Higher Education environment.
  • Experience of advising and supporting stakeholders in complex and varied welfare issues such as mental health, bereavement, serious illness, financial difficulties.
  • Experience of working with welfare related University processes and systems.
  • Excellent written and oral communication skills.
  • Experience of working with confidential data and information.
  • Experience of managing sensitive situations with discretion and acting with integrity.
  • Experience of using Microsoft Office applications and other IT software.
  • Experience of working accurately and paying close attention to details.
  • Experience of successful team working.
  • Ability to manage own workload autonomously whilst also working as an effective member of a team.
  • Flexibility to manage working hours according to business need.
  • A working knowledge of data protection policy.
  • A Graduate level qualification or equivalent work experience in a Student Welfare role.
  • Five GCSE (or equivalent) passes at grades A-C, including English Language and Maths


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