Student Administration Assistant

Faculty of Science

The Faculty of Science is one of the largest and most diverse Faculties within The University of Queensland and within Science Faculties across Australia. The Faculty of Science incorporates six schools and four research centres. The units within the Faculty are internationally recognised and their teaching and research successes create a stimulating environment within which the Faculty staff work. The Faculty is managed by the Executive Dean, who has direct responsibility for the physical, financial and human resources, academic matters relating to programs and students, and a range of other areas such as the development of research, national and international marketing, and enhanced government, business and community links.

The role

The position works within the Faculty of Science Student Enquiries Office at the St Lucia campus. The primary role of the position is to be the first point of contact for student enquiries to the Faculty Office. The position is required to provide high quality customer service through the delivery of friendly, helpful, accurate, and informative advice and services to students, professional and academic staff. The position will also provide administrative support with regard to all enrolment and student academic matters relating to students in the Faculty’s programs.

The person

Applicants should possess relevant qualifications and/or at least two years’ relevant experience. Applicants should have a strong desire for the provision of high quality customer service, the ability to work as part of a team, good judgement and the ability to organise workflow to meet competing demands and deadlines. Well-developed writing and interpersonal skills, as well as the ability to utilise IT systems is a must. Experience and knowledge of University policies and procedures relating to student administration is highly desirable.

Remuneration

This is a full-time fixed term appointment for 12 months at HEW Level 4. The remuneration package will be in the range $59,429.60 – $63,305.88 p.a., plus employer superannuation contributions of 9.5% (total package will be in the range $65,075 - $69,320 p.a.).

Enquiries

To discuss the role contact Mr Mark Badans on m.badans@uq.edu.au.

How to Apply

Please submit your application to apply@jobs.uq.edu.au using the job title and job number in the subject line.

All applicants must provide a cover letter, resume and selection criteria responses to be considered for the role.

Reference: 504629