Complaints Specialist - Swiss Med Dev - ASAP start - Christmas

Up to £77060 per annum + pro rata
Jul 24, 2018
Aug 23, 2018
Andrew Boroky
Jobseeker Type
Organization Type
Contract Type
Full Time

5 month temporary contract as Complaints specialist for Swiss based developer/manufacturer of high tech implantable medical device products

ASAP start this contract is scheduled to run until Christmas this year.

Ideally we seek someone who's done it before! Someone who is familiar with the complaints handling processes and documentation within the Medical Devices sector, and can hit the ground running, supporting the team in their daily duties, which include:

  • Performing statistical analysis of complaint rates for specific products in order to determine whether corrective actions are needed
  • Performing evaluation, investigation and risk assessment for the complaint as required
  • Ensuring compliance within appropriate time limits (recalls, customer complaints, corrective actions, etc.)
  • Ensuring that complaint documentation is complete, comprehensible and conforms with the regulation requirements

This role is urgent and with a preferred ASAP start. As such we are open to experienced QA/RA professionals, technicians, engineers with industry experience in this area, as we are to more junior candidates and apprentices who fit the above criteria. Some technical understanding of products is important as is good communication and writing skills.

A perfect opportunity to take up a short term contract before holidays at Christmas! IOnterview will be arranged at short notice. Our client is located in German speaking Switzerland and with German and English both important to this role.

For more information on this vacancy, please contact the Senior Consultant Andrew Boroky on 0041 43 50 80 816, and email him your resume in WORD format to

Keywords: Returned Devices Adverse Events, Compliance, clinical, data management, post market surveillance, trending, manufacturing, R&D, Research and Development, Quality Management, complaints handling, technical, ISO 13485, FMEA, Medical devices, root cause analysis, QMS, CAPA, Austria, Nonstop Recruitment

NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe. Please visit our website for a full list of the niche markets we cover.

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