Client Services Advisor

You will contribute to our broader student-facing activities, including individual and small group workshops and talks. Working closely with other Client Services Advisors and Career Practitioners you will actively develop new or improve existing career learning activities for students.

You will be expected to build successful working relationships with key partners such as staff within faculties and other professional services, as well as contribute to additional projects designed to support the ongoing development of the Careers and Employability Service. Current projects within the team include developing our social media presence and co-ordinating the Career Mentoring Programme.

Strong written and verbal communication skills, interpersonal skills and the ability to work well within a team are essential. Time management and organisational skills are also essential. Experience with data analysis will be desired. You will be able to apply good judgement and take a creative approach to problem solving. A good working knowledge of Microsoft Office and experience in using databases is required. You do not need a qualification in Careers Guidance, however relevant training and experience of working with clients in an advisory or coaching role is essential. Experience in an HE/education setting would be an advantage. 

Please note that Student Services use standardised job descriptions. For this post, you will be recruited against our Client Services Advisor job description, which is attached for full details. As a result, your contract and day-to-day job title will be as per this job description.

The University’s Careers and Employability Service is a fast paced, progressive service providing a range of support to help students build their career experience and make a successful transition into employment or further study after graduation. You can find out more about our programmes and services at: http://www.southampton.ac.uk/careers  

If you would like more information about the vacancies please email studserv@soton.ac.uk quoting the vacancy reference number in the subject line of your message. To find out more about the work of Student Services please visit our website www.southampton.ac.uk/studentservices.

 

Application procedure:

You should submit your completed online application form. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Samantha Stubbs (Recruitment Team) on +44 (0) 23 8059 4046. Please quote reference 1040918EW on all correspondence.

We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.