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Medical Info specialist - Danish speaker

Employer
NonStop Consulting
Location
Poland
Salary
£25000 - £26000 per annum
Closing date
Oct 21, 2018

View more

Sector
Pharmaceutical, Medical Communications
Contract Type
Employee
Hours
Full Time
Organization Type
Corporate
Jobseeker Type
Entry Level and Graduate

Job Details

Danish or Norwegian SPEAKERS NEEDED!

Are you passionate about clinical research and post marketed drugs? Do you have life science background and speak Norwegian or Danish language?

Use your scientific and foreign language expertise to join the world's leading comprehensive pharmaceutical safety services organization at on a fast growing team performing medical information call services. Apply your knowledge and expertise, including complex decision-making, to review, assess and process safety and product quality information. Be a part of a global team to help ensure the safety profiles of products marketed around the world with development opportunities to ultimately provide oversight on projects and teams.


Responsibilities:

  • Provide phone support to health care professionals and consumers regarding adverse events, product quality complaints, medical inquiries, product support, and other needs as required. This does NOT include commercial sales support.
  • Receive, triage, review and process Lifecycle safety operational data. Perform data entry for tracking and Lifecycle safety databases, coding relevant medical terminology, writing descriptive narratives, generating queries pertinent to the case, performing quality control, assisting with reconciliation, driving case closure, coordinating translations.
  • Receive and document incoming telephone calls, faxes or emails from investigative sites or other sources reporting safety data.
  • Build a positive, reciprocal team environment with Lifecycle safety team members, lead by example, provide training and mentoring for less experienced team members and operations staff, assist Operations with appropriate allocation of resource.
  • Establish and maintain effective team project service operations communications i.e. provide regular feedback to operations team manager and Customer Delivery manager (CDM) on project metrics, out of scope work challenges/issues and successes.
  • Liaise with Project Manager by actively identifying issues and proposing solutions, providing them with technical support, reports, metrics, identifying SOW changes and potential change orders, delegating client requests.
  • Participate in training across Lifecycle safety process service offerings, participate in working groups as applicable in implementation of new initiatives, identification and implementation of process efficiencies.


Required knowledge, skills and abilities:

* Life sciences and/or health knowledge with analytical skills.
* Excellent written and verbal skills in English as well as one, or preferably more, of the following: Norwegian,Danish,
* Willingness and aptitude to learn new skills across our Lifecycle Safety service lines.
* Excellent attention to detail and accuracy maintaining consistently high quality standards.

* Bachelor's Degree in a Life Science is required. Experience in Lifecycle safety (Pharmacovigilance, CEVA, Medical Information, Safety Publishing, Risk Management etc) is an asset.

Company

Our Consultants are trained to deliver an exceptional standard of recruitment services to clients across the life sciences, chemical, care, educations, technical, digital and finance industries. 

Our clients – and bottom line profits - tell us that we do a great many things very well. Complacency, however, is the last word you would associate with us. We work incredibly hard to deliver better and better results, based on stronger and stronger service delivery.  Which is why we believe the best is yet to come – for us, our clients and for the people who have what it takes to join us on the journey.

The result? We’re expanding (in the UK and across Europe and even to Boston, US) and continue to post impressive performances in all our niche sectors. 

Company info
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