Manager, Enterprise Production Support

The Division of Information Technology Services (ITS) at The University of Queensland provides an information environment that supports the teaching, learning, research and engagement objectives of the University and contributes positively to the student experience and the University's reputation, in line with our values of Service, Team, Accountability and Results. It delivers network, systems and IT infrastructure support to the University, and application development. Also located within ITS is the internationally recognised network security group, AusCERT, which provides Internet security services throughout Australia and New Zealand.  ITS manages core networks not only for the whole of The University of Queensland but also works with other Queensland universities to manage access to the national university network (AARNet). ITS also operates research computing infrastructure and hosts many of the University's largest servers.

For further information visit our website www.its.uq.edu.au

Information for Prospective Staff

Information about life at UQ including staff benefits, relocation and UQ campuses is available at - http://www.uq.edu.au/current-staff/working-at-uq

The role

The successful appointee will lead the team responsible for production support of enterprise applications delivered to the University. This includes student, finance, human resources, customer relationship management, records management, content management systems and eLearning applications.

The person

Applicants should possess qualifications in relevant disciplines. You should also have proven experience in the management and leadership of teams of information technology personnel including all aspects of service management, and staff performance and development. You should have ability to build strong positive relationships with team members, internal and external contacts and customers encouraging mutual respect, cooperation and collaboration.

It is a condition of employment for this role that you will be required to provide evidence of immunisation against certain vaccine preventable diseases.

The University of Queensland values diversity and inclusion and actively encourages applications from those who bring diversity to the University. Please refer to the University's Diversity and Inclusion webpage (https://staff.uq.edu.au/information-and-services/human-resources/diversity) for further information and points of contact if you require additional support.  

This role is a full-time position; however flexible working arrangements may be negotiated.

Accessibility requirements and/or adjustments can be directed to (Lauren Bourke, lauren.bourke@uq.edu.au).

Remuneration

This is a full-time, continuing appointment at HEW Level 9. The remuneration package will be in the range $110,986 - $117,446 p.a., plus employer superannuation contributions of up to 17%.

The University of Queensland also offers other competitive options including salary sacrificing, on campus childcare, leave packaging and discounted private health insurance as well as many other benefits.

Enquiries

To discuss this role please contact Kerrie Coogan on k.coogan@uq.edu.au

All applicants must supply the following documents: Cover letter, Resume and Selection Criteria responses.

For information on completing the application process click here.

You must have valid Australian work rights to apply for this role.  Visa sponsorship is not available for this position.