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SERVICE DIRECTOR SOUTHERN EUROPE - GLOBAL HEALTHCARE

Employer
NonStop Consulting
Location
Switzerland
Salary
Negotiable
Closing date
Mar 21, 2019

View more

Sector
Pharmaceutical, Sales
Contract Type
Employee
Hours
Full Time
Organization Type
Corporate
Jobseeker Type
Professional

Job Details

My client, a global solution provider focused on health-care ICT is currently seeking for a SERVICE DIRECTOR FOR SOUTHERN EUROPE to strengthen its Service team.

With a unique product and solutions portfolio and software architecture capabilities, you will have the opportunity to gain specific skills and be on top of the industry with a leading company that has subsidiaries in 15 countries and employs around 1,300 people worldwide.

Moreover the company has built over the years a very strong reputation by securing important contract with biggest hospitals around the world.

Required competencies
  • Excellent leadership skills
  • Proven track record as a Manager in Professional Services/After Sales Services/Project in a B2B direct business model
  • Msc in Business Economics/Technical Management and 5 years' experience in an equivalent management role
  • Technical literacy in relevant areas
  • Some experience in software delivery business
  • Financial literacy with respect to project costs, margin and financial optimisation op projects and services
  • Strong understanding of processes, tools and methods within the profession.
  • Ability to establish, maintain and develop successful and stable customer relationships
  • Excellent communication- and decision making skills
  • Willingness to travel frequently when needed
  • Fluent in English (spoken and written)
  • Fluent in French (spoken and written)
Responsibilities
  • Manage the service business to reach all targets with agreed profit according to regional budget and in line with the Divisional Mid Term Plan.
  • Responsible for providing a correct forecast for the revenue and margin estimate by month, Quarter, HY, FY
  • Responsible for driving and communicate to sales and other functions on main learning from project implementations and follow up.
  • Identify and propose the best organisational set-up for the Services department across all countries in the region
  • Ensure that all Divisional processes are implemented in the regional service department and follow up on the governance model, efficiency and profitability.
  • Daily management of the Services department (project management- and execution, professional services and customer support.
  • Planning and execution of all projects with best possible use of the available capacity and competence
  • Assist the Managing Director with necessary updates, analytical production, presentations and important selected initiatives

For a confidential discussion, or to apply, send your CV to me, v.celenza@nonstop-recruitment.com

NonStop is one of the largest and fastest growing specialised life sciences recruitment companies in Europe. We are proud members of the APSCo life sciences group who ensure we meet the highest quality standards within the recruitment industry. Our offices are located in the UK, Switzerland and the Czech Republic and we hold labour leasing licences across Europe. Pleas

Company

Our Consultants are trained to deliver an exceptional standard of recruitment services to clients across the life sciences, chemical, care, educations, technical, digital and finance industries. 

Our clients – and bottom line profits - tell us that we do a great many things very well. Complacency, however, is the last word you would associate with us. We work incredibly hard to deliver better and better results, based on stronger and stronger service delivery.  Which is why we believe the best is yet to come – for us, our clients and for the people who have what it takes to join us on the journey.

The result? We’re expanding (in the UK and across Europe and even to Boston, US) and continue to post impressive performances in all our niche sectors. 

Company info
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